The new Huggies® Ultimate Nappy Pants offer our best care for your baby’s skin, featuring the SlimFLEX™ absorbent core, now 25% thinner and 70% more flexible, allowing for easier movement. Each nappy includes a CLOUD-SOFT 360° waistband for a snug, comfortable fit that moves with your baby. The easy tear sides and disposal tape on the back make changing and disposal a breeze—simply roll up, secure with the tape, and dispose in the bin.
Our nappy pants also prioritize sustainability, with a liner made from renewable sugarcane-based materials, which make up about 50% of the liner composition. With Huggies®’ advanced overnight leakage protection, you get up to 12 hours of dryness, thanks to silk-soft side shields designed to prevent leaks. The soft, stretchy waistband and ultra-soft outer cover provide an unmatched level of comfort, ensuring your baby is cozy and secure.
For ultimate dryness, the renewably sourced plant-derived liner absorbs moisture quickly, keeping your baby’s skin dry and comfortable. Plus, BREATHE DRY® technology ensures breathability by allowing air to circulate, clinically proven to help prevent rash and keep your baby’s skin feeling fresh.
At Therapy Products Hub, we strive to ensure your satisfaction with every purchase. If you're not completely satisfied or encounter any issues with a product, please review the following guidelines for returns.
Faulty or Damaged Products
If the product you received is faulty or damaged, please contact our Customer Service team at 0415 410 167 or sales@therapyproductshub.com.au to report the issue. We will arrange for the product to be collected from you at no charge, or we may ask you to dispose of it responsibly. If a pickup is arranged, a Goods Return Authority (GRA) number will be provided, which must be clearly displayed on the outer return packaging.
Upon return, you can choose from the following options:
Replacement of the product
Refund of the purchase price
Credit on your Therapy Products Hub account for future use.
Refunds will be processed using the original payment method. Please ensure you have a copy of the delivery docket, invoice, or proof of purchase documentation for verification.
Change of Mind Policy
If you change your mind about a product and wish to return it, Therapy Products Hub will accept returns under the following conditions:
The product is a standard stock item and was not specially ordered upon your request.
For nutritional products, they must have at least 30 days of shelf life remaining and not require special storage.
You contact our Customer Service team within 14 days of receiving the product.
The product remains in its original, unused condition. Packaged items must be unopened, unmarked, and in a re-sellable condition.
Proof of purchase (delivery docket, invoice, etc.) is provided.
You obtain a GRA number by contacting our Customer Service team, and this number is displayed on the external return packaging (not on the product itself).
You agree to cover a restocking fee, which includes the cost of arranging the return (unless you personally return the goods to our warehouse).
If these criteria are met, you can opt for a refund or a credit on your account for future purchases.
Additional Rights
This Return Policy complements your rights under the Australian Consumer Law, and nothing within this policy restricts or limits those rights.
For any return inquiries or to initiate a return, please contact our Customer Service team at 0415 410 167. or sales@therapyproductshub.com.au. We’re here to assist you in making your return process as smooth as possible.