Aspire Deluxe Seat Walker/Rollator Blue

$269.10
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SKU: ADSWRB
Availability: In Stock Pre order Out of stock
DESCRIPTION

This Deluxe Rollator has in-line rear wheels and a brake mechanism that extends the user's stepping zone. The sturdy aluminum frame and wipe-clean surfaces make it durable and easy to maintain. The ultra-soft hand brakes have a palm ball lock for effortless use and increased comfort for those with arthritis or wrist/hand joint pain. The latex-free handles are anatomically designed for a comfortable grip, perfect for users with arthritis. The handle height can be adjusted for personalized comfort and posture. It also has an easy folding mechanism for convenient storage and transportation. The padded seat flips up and includes a discreet pocket for smaller items, and a storage bag is included. The solid, puncture-proof 8-inch wheels provide increased maneuverability and peace of mind.

This product comes with a 1-year warranty.

The Aspire Deluxe Seat Walker/Rollator Blue features a seat width of 355mm and a total height of 834-989mm. The seat to floor height is adjustable for maximum comfort and safety, while the unit can safely support up to 130kg. Lightweight at only 7kg

SHIPPING & DELIVERY

1 -  Can I track my order?

We will send your tracking number along with your shipping invoice and you may track your order via Australia Post from here

2 -  Return and Lost Parcels

Australia Post may return parcels to us for the following reasons:

  • Insufficient Address
  • Left Address Unknown
  • Refused
  • Unclaimed

We do not take responsibility for parcels that are incorrectly or insufficiently addressed.

We will be in touch with you via email or phone and please be aware that re sending these parcels will incur a charge towards the additional postage costs, based on standard Australia Post fees.

Where the address is confirmed as 100% correct we will resend the parcel at our expense. Please remember to include the company name if the goods are being delivered to a business address.

3 - Do You Deliver To Post Office Boxes?

Australia Post delivers around Australia to residential, business or PO Box addresses. Please click here for deliver times and restrictions.

4 - Delivery Time

All the items will be dispatched within 2-5 business days. Delivery time may vary between 13-20 days via Australia Post.

5 - Do You Deliver Outside Australia?

No - Sorry, we do not ship outside of Australia.

RETURN POLICY

At Therapy Products Hub, we strive to ensure your satisfaction with every purchase. If you're not completely satisfied or encounter any issues with a product, please review the following guidelines for returns.

Faulty or Damaged Products

If the product you received is faulty or damaged, please contact our Customer Service team at  0415 410 167 or  sales@therapyproductshub.com.au to report the issue. We will arrange for the product to be collected from you at no charge, or we may ask you to dispose of it responsibly. If a pickup is arranged, a Goods Return Authority (GRA) number will be provided, which must be clearly displayed on the outer return packaging.

Upon return, you can choose from the following options:

Replacement of the product

Refund of the purchase price

Credit on your Therapy Products Hub account for future use.

Refunds will be processed using the original payment method. Please ensure you have a copy of the delivery docket, invoice, or proof of purchase documentation for verification.

Change of Mind Policy

If you change your mind about a product and wish to return it, Therapy Products Hub will accept returns under the following conditions:

The product is a standard stock item and was not specially ordered upon your request. 

For nutritional products, they must have at least 30 days of shelf life remaining and not require special storage.

 You contact our Customer Service team within 14 days of receiving the product. 

The product remains in its original, unused condition. Packaged items must be unopened, unmarked, and in a re-sellable condition.

Proof of purchase (delivery docket, invoice, etc.) is provided.

You obtain a GRA number by contacting our Customer Service team, and this number is displayed on the external return packaging (not on the product itself). 

You agree to cover a restocking fee, which includes the cost of arranging the return (unless you personally return the goods to our warehouse).

 If these criteria are met, you can opt for a refund or a credit on your account for future purchases.

Additional Rights

This Return Policy complements your rights under the Australian Consumer Law, and nothing within this policy restricts or limits those rights.

For any return inquiries or to initiate a return, please contact our Customer Service team at  0415 410 167. or sales@therapyproductshub.com.au. We’re here to assist you in making your return process as smooth as possible.