Introducing the Aspire ASSIST 2 Wheelchair - a reliable and versatile solution for individuals and caregivers in Community, Hire, Hospital, and Aged Care settings. With its sturdy steel frame, removable leg rests, and puncture-proof wheels, this wheelchair can confidently handle varied terrain while providing comfort and convenience. Plus, its folding design and accessible armrests make it a low maintenance and portable option for any facility or community environment. Measuring at 570-720 mm in width and with an armrest height of 210 mm, it caters to a wide range of needs and environments.
This wheelchair has a weight of 17.9 kg and a safe working weight of 140 kg. Its dimensions include a backrest height of 440mm, a seat depth of 400mm, and a seat to floor height of 460 - 500mm. It also comes with seat width options of 350mm, 400mm, 450mm, and 500mm.
The Aspire Assist 2 Wheelchair comes with a 2-year warranty for the frame and a 1-year warranty for its components.
At [Your Company Name], we are dedicated to providing a range of health and support services to ensure the highest quality of care for our clients. Our comprehensive suite of services supports effective monitoring, assessment, and management of various health conditions, promoting overall well-being and safety.
Individualised Support
We provide individualised support tailored to meet the unique needs of each person. Our goal is to facilitate the empowerment of people receiving support, helping them achieve independence and well-being.
Health and Community Services
Our team is skilled in communicating and working in health or community services, ensuring effective collaboration and support. We work with diverse people, always adhering to legal and ethical standards.
Infection Prevention and Control
We apply basic principles and practices of infection prevention and control, following safe work practices for direct client care to ensure a safe and healthy environment.
Ageing Specialisation
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Support for People Living with Dementia: We provide specialised support for individuals living with dementia, ensuring their needs are met with compassion and understanding.
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Aged Care: Our team works effectively in aged care, delivering care services using a palliative approach to enhance the quality of life for the elderly.
Disability Specialisation
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Skills Development: We contribute to ongoing skills development using a strengths-based approach, helping individuals build on their abilities.
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Community Participation and Social Inclusion: We support community participation and social inclusion, promoting a sense of belonging and engagement.
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Disability Support: Our team works effectively in disability support, providing comprehensive care and assistance.
Additional Services
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Risk Management: We recognise and report the risk of falls, ensuring safety and prevention.
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Food Services: We provide food services, ensuring nutritional needs are met.
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Alcohol and Other Drugs Context: Our team works in an alcohol and other drugs context, addressing the needs of people with chronic disease.
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Loss and Grief Support: We provide loss and grief support, helping individuals navigate difficult times.
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Abuse Identification and Reporting: We identify and report abuse, ensuring the safety and well-being of our clients.
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Independent Travel: We facilitate independent travel, supporting individuals in their mobility and independence.
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Autism Spectrum Disorder Support: We support people with autism spectrum disorder, promoting their development and well-being.
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Carer and Family Relationships: We support relationships with carers and family, fostering strong and supportive connections.
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Home Visits: Our team visits client residences, providing personalised care and support.
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Meal Preparation: We prepare meals and support positive mealtime experiences, ensuring nutritional needs are met.
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Person-Centred Behaviour Supports: We follow established person-centred behaviour supports, promoting positive outcomes.
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Augmentative and Alternative Communication: We assist with communication using augmentative and alternative communication methods, ensuring effective interaction.
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Cultural Safety: We promote Aboriginal and/or Torres Strait Islander cultural safety, respecting and valuing cultural diversity.
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Group Activities: We support group activities, encouraging social interaction and engagement.
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Mental Health Support: We work with people with mental health issues, providing comprehensive support and care.
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First Aid: Our team is trained to provide first aid, ensuring immediate and effective response to health emergencies.
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Medication Assistance: We assist clients with medication, ensuring proper administration and monitoring.
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Oral Health: We recognise and respond to oral health issues, promoting overall health and well-being.
At Therapy Products Hub, we strive to ensure your satisfaction with every purchase. If you're not completely satisfied or encounter any issues with a product, please review the following guidelines for returns.
Faulty or Damaged Products
If the product you received is faulty or damaged, please contact our Customer Service team at 0415 410 167 or sales@therapyproductshub.com.au to report the issue. We will arrange for the product to be collected from you at no charge, or we may ask you to dispose of it responsibly. If a pickup is arranged, a Goods Return Authority (GRA) number will be provided, which must be clearly displayed on the outer return packaging.
Upon return, you can choose from the following options:
Replacement of the product
Refund of the purchase price
Credit on your Therapy Products Hub account for future use.
Refunds will be processed using the original payment method. Please ensure you have a copy of the delivery docket, invoice, or proof of purchase documentation for verification.
Change of Mind Policy
If you change your mind about a product and wish to return it, Therapy Products Hub will accept returns under the following conditions:
The product is a standard stock item and was not specially ordered upon your request.
For nutritional products, they must have at least 30 days of shelf life remaining and not require special storage.
You contact our Customer Service team within 14 days of receiving the product.
The product remains in its original, unused condition. Packaged items must be unopened, unmarked, and in a re-sellable condition.
Proof of purchase (delivery docket, invoice, etc.) is provided.
You obtain a GRA number by contacting our Customer Service team, and this number is displayed on the external return packaging (not on the product itself).
You agree to cover a restocking fee, which includes the cost of arranging the return (unless you personally return the goods to our warehouse).
If these criteria are met, you can opt for a refund or a credit on your account for future purchases.
Additional Rights
This Return Policy complements your rights under the Australian Consumer Law, and nothing within this policy restricts or limits those rights.
For any return inquiries or to initiate a return, please contact our Customer Service team at 0415 410 167. or sales@therapyproductshub.com.au. We’re here to assist you in making your return process as smooth as possible.